Navigation and fitness wearables firm Garmin has been hit by an outage that is now affecting some of its websites including Garmin Connect, the platform for users of Garmin's health and fitness trackers such as smartwatches and heart rate monitors. By Friday morning (July 24) several of the company's Connext services had been restored, including phone and SMS features sent via Iridium satellite devices.
Yesterday we reported how Garmin users throughout the world have been unable to access the United States firm's Connect service through which rides and runs are uploaded from devices.
Global Positioning System and wearables company Garmin Ltd. has suffered a suspected ransomware attack that has caused its services to be taken offline and manufacturing operations to be suspended. So Garmin can't now receive calls, emails, or online chats.
Garmin confirmed on Twitter and its website that its mobile app is down and that it also can't receive calls, emails, or online chats. According to multiple reports, Garmin's network has been the target of a cyberattack with ransomware elements.
Garmin has yet to officially call it a ransomware attack, but Garmin employees have individually referred to it as such and even stated it's a new strain of ransomware called WastedLocker. We seek your kind understanding & apologise for any inconvenience.
Pilots have also told ZDNet that they were unable to download an up-to-date version of Garmin's aviation database on their navigational systems - which is a requirement of the U.S. aviation regulator, the FAA.
Taiwanese website iThome has reported on an alleged internal memo to Garmin IT staff which claims that company servers have been compromised.
Phil Stokes, a threat researcher at SentinelOne, said the announcement appears to coincide with a WastedLocker ransomware attack against the company.
Garmin confirmed the outage but did not say anything about its cause, including whether it was the result of a ransomware attack.
Others have joked that the outages will allow them to fudge their workouts because they wont be automatically recorded.
'In most cases, these are not brand new exploits, [hackers] are not creating new malware, ' Conner told the San Jose Mercury News.
"You just don't know when the bad guys are going to attack and who will be their next victim".