They also heard about how the care home has adapted to the new reality, including using more technology to help the residents keep in touch with friends and family.
As the game began, Kate took charge of the bingo spinner from their Norfolk home of Amner Hall.
He called for more to be done to prepare emergency workers and volunteer responders for the traumatic experiences they will face at work.
As reported in the Express, Kate held up the first ball and announced: "So, the first number is five and eight, 58".
The Duke and Duchess of Cambridge followed traditional bingo lingo when they called out numbers, with William saying, "One and seven dancing queen", when he drew the number 17 and Kate saying, "Six and two, tickety-boo", when she drew 62.
Their accounts used to read "Kensington Palace", but have since been adjusted to read "Duke and Duchess of Cambridge".
She said: "Eight and seven, 87".
They haven't done so well in the bingo there.
When one woman won a game, the duke and duchess congratulated her and asked her how they fared at bingo calling. Speaking to community chef, Charlie Farrally, at the PEEK Project (Possibilities for Each and Every Kid) in Glasgow, Prince William said the success of his family meals with Prince George, Princess Charlotte and Prince Louis depends very much on "what's on the table". How did we do at bingo?
"As Ms Joan Drew Smith did comment, the bingo calling 'wasn't as good as it should have been!' so we'd love to offer training and guidance for future bingo calls from our fantastic team at Buzz, we're more than happy to lend a hand".
William told PEEK's CEO, Michaela Collins, who started visiting the charity when she was just nine years old before she became a volunteer and then chief executive: "What a brilliant rise". We'll say a big thank you and goodbye to everyone.
The Cambridges shared a photo from Kate's 2019 Back to Nature garden, a project created to "highlight the physical and mental health benefits of the natural world and inspire children, families, and communities to enjoy the great outdoors".
He was also told of the innovative ways thought up to put vulnerable children at ease, including staff printing photos of themselves smiling and pinning them to their front, while they are wearing masks or visors.
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