The company launched its services in India with Uber Black in 2013 and then the premium UberX in 2014.
Uber has announced a number of new features for USA passengers using luxury Uber services like UberBLACK, or UberSUV - both of which involve fancier and more spacious vehicle models than a regular Uber ride.
'If you need to respond to emails or are in the mood for a nap, make your trip a quieter one with just one tap, ' the company said.
Riders have been clamoring for a "quiet mode" for when you don't want to chat. Uber is also adding access to premium phone support so riders can get in touch with live agents, a promise of professionalism from its drivers and consistent vehicle quality. Uber's new pilot program, announced Wednesday, includes an in-app feature that warns passengers if they're being dropped off on a street with a bike lane.
Extended Pickup Period: riders will have a little extra time to get to the auto when unexpected delays pop up.
With 'Extended Pickup Period, ' riders can also elect to have their drivers wait a bit longer before they cancel the ride. What's more, Quite Mode's set of regulations are set at Uber's headquarters and will not be subject to market dynamics as is it the case with by-laws.
More region and rollout specifications of the feature remain unclear as of now.
The announcement comes after months, if not years, of app users begging Uber to give them the choice to opt out of talking to drivers. "That's why we've improved features and requirements to meet or exceed their expectations on every ride", the news release states. "The driver can have that information and do with it what they want".
Uber said it was rolling out new safety features to help riders avoid fake drivers, two weeks after the murder of a college student who got into her killer's vehicle mistakenly believing it was her ride.
The designated areas will be well-lit and will also be monitored by law enforcement officials nearby.