"After reviewing a number of factors including third-party guidelines, we're committing to a higher standard that better reflects local costs of living", the social media giant said in a blog post.
Small toy figures are seen in front of Facebook logo in this illustration picture, April 8, 2019.
In brief: Facebook in 2015 mandated that employees who do contract work for them in the U.S. be paid a minimum wage of at least $15 an hour in addition to other benefits.
Contract content reviewers living in New York City; Washington, DC; and the San Francisco Bay area where costs of living are high will be paid at least $22 hourly.
Importantly, many of Facebook's content moderators live outside of the United States.
"In the years since, it's become clear that $15 per hour doesn't meet the cost of living in some of the places where we operate".
Facebook on Monday said it will boost pay and support programs for USA contract workers hammered by the stress of having to review offensive content flagged at the social network.
"We're working to develop similar standards for other countries", Chandra and Gale said.
Facebook plans to raise the minimum hourly wage it pays thousands of contract workers around the U.S., acknowledging that its current $15 minimum wage isn't in line with rising cost of living in many of markets where its offices are located. The online retailer said at the time that it would lobby Washington for the federal minimum wage to be raised.
Facebook is raising how much it pays US contractors who do some of its most taxing work, including watching violent and other objectionable material for possible removal.
This is up from a base wage of $15 an hour for those who do a "do a substantial amount of work with [Facebook]". Facebook has been criticized for not paying the workers enough and not providing enough support.
Facebook already requires its contractors to provide comprehensive healthcare to all employees and it outlined further steps it was taking to safeguard the mental health of its legion of content reviewers globally. By some estimates, contractors make up at least 40 percent of the workforce at large Silicon Valley companies like Facebook and Google. It would also survey all contract employees twice a year, it said, and react to the results. The new wages will be implemented by the middle of next year, we're told.
"This includes formal audits, unannounced onsite checks, and vendor partner self-reporting".
We're working with our vendor partners to deliver ongoing well-being and resiliency training.