Wells Fargo still will not say whether an incident at a Wells Fargo server facility in Shoreview, Minnesota the same day was connected to the company's widespread online banking and mobile app problems.
At this point, Wells Fargo ATM services have been restored.
Thursday's shutdown was the second in less than a week, and came as Wells Fargo labored to restore customer faith in the bank after revelations in 2016 that employees possibly opened 3.5 million unauthorized accounts to meet high-pressure sales goals.
On Friday, he woke up wondering why his direct deposit was not showing up. "Some team members were not able to see the payroll deposits in their online banking accounts for a short period of time".
"We apologize for the inconvenience caused by these system issues, and we want our customers to know that any Wells Fargo fees incurred as a result of these issues will be reversed".
Customers Randy and Dawn Brown also took a big scare since they were in the middle of paying the IRS. "I run a side business, and I rely on direct deposits", Dawe's said.
"With all the fraud going on and the amount we were transferring [ it] was pretty large", said Ryan.
Some said they couldn't get into their accounts at all.
The problems started early Thursday when Wells Fargo said a smoke was reported at one of its data centers, which caused the bank to cut power automatically to the facility and reroute data through backup centers. "This issue has now been corrected", the bank said in a separate statement.
"I just feel bad because everyone is hounding them", said Dawn.
Tony Timmons, the bank's corporate coordinator in Las Vegas, told 13 Action News they never call or text customers to confirm a bank account.
The bank announced Friday that "many" branches would extend hours on Friday and Saturday to assist customers impacted by the outage. However, the bank assured customers it is safe to make purchases using its credit and debit cards.