The latest monthly report from NBN Co shows a major improvement for broadband consumers, largely thanks to retailers providing more bandwidth than before.
"We have listened to the community's feedback and want to assure all Australians that end-user's customer experience is the number one priority of every employee working at NBN Co", said chief customer officer - Residential, Brad Whitcomb.
"Significant progress has been made to improve the speeds delivered during peak hours, with Internet and phone providers now provisioning more bandwidth on the network than before we announced our new wholesale pricing options".
With more than half of the infrastructure built and roughly a third of Australian homes and businesses connected, NBN Co "remains on track to complete the rollout of the network and connect eight million homes and businesses by the end of 2020".
Bundled with the announcement, NBN Co has released figures from the month of February, revealing that the number of connected homes and businesses has nearly doubled over the last 12 months from 1.9 million in February 2017 to 3.6 million.
The improved speeds came despite a massive take-up of the NBN, with the number of homes and businesses connected rising from 1.9 million to 3.6 million during the past year.
This figure is a little over half (57%) of the possible 6.3 million homes that now have the available infrastructure to connect, indicating that uptake is still an issue with the network.
Despite the issues, NBN Co is confident its service is on track, saying that "99.9% of the time, the network is available to customers" and that the regular reports will help them to identify and resolve the problems with the network.