Three hours in an overhead compartment proved too much for a 10-month-old puppy, who died on a United Airlines flight from Houston to New York Monday night. He posted a summary on his Facebook page saying that the flight staff "INSISTED that the puppy be locked up for three hours without any kind of airflow".
Maggie Gremminger, another fellow passenger, told People that the black French bulldog barked from the bin at least 30 minutes into the flight.
"There was no sound as we landed and opened his kennel", passenger June Lara writes in a Facebook post.
The dog's death comes almost one year after United became embroiled in a public relations crisis due to a viral video that showed a passenger being forcibly dragged off of one of its flights.
The policy goes on to state that "the kennel must fit completely under the seat in front of the customer and remain there at all times". "There was some back and forth before finally the flight attendant convinced her to move the carrier to the bin above".
According to social media posts from Laura and Gremminger, the flight was from Houston's George Bush Intercontinental Airport to LaGuardia Airport in NY.
"We assume full responsibility for this tragedy and express our deepest condolences to the family and are committed to supporting them", the airline said in a statement.
In a statement to Newsweek, United Airlines said it took "full responsibility" for the pug's death and are investigating.
No less than 53 animals died on United Airlines flights from January 2012 to February 2017, a third of all total in-flight animal fatalities, according to the Transporation Department's Air Travel Consumer Report. A spokesperson could not immediately say if anyone has been disciplined in the incident.