A British mum has gone viral after sharing pictures of the unsolicited texts she received from a delivery driver and the subsequent response she got from the company when she complained.
Michelle Midwinter ordered food from the popular website and app over the weekend, but after receiving her food, received several WhatsApp messages from an unknown number.
The driver called himself "a fan" and even said "goodnight baby" before sending a kiss emoji to Ms Midwinter, who was obviously disgusted by the breach of her privacy.
Michelle also shared screenshots from a conversation with the company's online customer care service, where she was told "we don't have a complaints department".
Just Eat acts as an intermediary between restaurants and diners who want a takeaway.
"They are indeed accepting responsibility and are deeply apologetic about the way this was initially handled and it has "shaken them to the core".
"We are looking at our procedures to understand why incorrect and inappropriate information was given out to the customer on this occasion".
If Michelle decides to report the incident to the police, Just Eat have confirmed they will assist with any police investigation.
"At first I was shocked at the fact someone could approach me in that way, but that turned to feeling very uncomfortable as I realized this guy had my name, address, and phone number", Midwinter said in a statement to CNN."I have never had an issue with using the service before, and certainly no issue from the takeaway in question". This is no longer about my personal experience, this is about every single female who has been victimised in this way by someone from a company we put our trust in. Organizations have a legal duty to make sure personal data is only used for the purposes for which it was obtained.